Conversational AI is streamlining the data-intensive insurance industry

Hire your intelligent virtual insurance assistant now
to better address the increasing customer expectations

51% of insurance companies are investing in AI – Gartner

CBOT helps you to manage the expectations of next-gen customer by providing instant information and transactions in the most efficient way.

Already Trained for Insurance & Private Pensions

From mutual funds and savings, to agencies and elementary products, there is a huge volume of customer interaction in insurance and private pensions business. CBOT’s already trained Insurance & Private Pensions Chatbot with this domain knowledge minimizes the time-to-market.
Multi Platform Usage

CBOT ensures that the insurance and private pensions customers can reach your services without switching between platforms. You can implement a conversational experience wherever you want to serve, whether it is a voice assistant, a chat platform, or a mobile app.

24/7 Customer Service Support

In the insurance business, customers expect instant help in cases like an accident, or a health issue. CBOT addresses all kinds of customer requests instantly such as registering claims, locating a hospital, checking the status of a policy or the amount of a private pension account and more.
Claims Handling and Underwriting

CBOT’s Insurance & Private Banking Chatbot can automate claim processes by collecting basic information and helping the customers with their FAQs. By just this topic, a considerable number of customer requests are handled. In addition, we can automate and speed up the onboarding process and increase the rate of closed deals.

2.5X

more spending on AI systems in 2023 ($97.9 billion), compared to 2019 ($37.5 billion) – IDC

51%

of insurance companies are investing in AI – Gartner

64%

of internet users say the best chatbot feature is 24-hour service” – Drift