AI Gartner Top 10 Strategic Technology Trends for 2020 (I) Gartner announced the “Top 10 Strategic Technology Trends for 2020” that have a potential to transform and disru Read →
AI Hello, I am CBOT We have news for you! We started to refresh our look in general and launched our new logo. Our first logo was create Read →
AI Evolving IVRs to conversational platforms: The critical leadership issues Gartner predicts that by 2025, 30% of major enterprises will have selected a single, enterprise wide, conversational Read →
AI CBOT was on the stage at Turkey Call Center Days’19 Our CMO, Çiler Ay, spoke to the call center managers from varying industries at the Turkey Call Center Days’1 Read →
AI Banking Virtual Assistants: Today’s Order-Takers, Tomorrow’s Decision-Makers An interesting prediction by Gartner about banking virtual assistants is that by YE24, 15% of customer interactions Read →
AI How AI Creates Digital Workplaces? Gartner has published a report in 2018, “Applying AI in the Digital Workplace”, explaining the main areas that A Read →
AI Why should retailers involve conversational commerce within their digital strategy? Gartner published a recent report on conversational commerce from which CIOs of retail commerce companies can gain Read →
AI How can businesses progress in chatbot adoption? We are talking about a paradigm shift in human-technology interaction while referring to artificial intellige Read →
AI First Global Examples of Banking Chatbot – II – We continue to explore the pioneering banking chatbot all over the world. Wells Fargo Wells Fargo is one of the bank Read →
AI First Global Examples of Banking Chatbots – I – In the mobile-oriented world, as both individuals and enterprises, we are all app fatigue. There are so many apps ar Read →
AI Cbot spoke at the panel organized by ING Innovation Center Cbot attended the panel on the latest technologies on AI, organized by ING Innovation Center. Cbot’s CEO, Mete Akt Read →
AI Creating a Humanized Conversation in Banking Since Facebook announced that its Facebook Messenger platform is open to chatbot, we witnessed a huge proliferation Read →
AI Duplex on the Web, NextGen Google Assistant and Beyond Google I/O, an important event for developers where Google introduced its new products and technologies, was held in Read →
AI PWC reports that AI is the biggest commercial opportunity in today’s fast changing economy PWC published a report, “Seizing the Prize: What is the real value of AI for your business and how can you capital Read →
AI An overview of chatbot: What is chatbot? How do they contribute to businesses? Let’s discuss the very basics of the huge trend of chatbot that affect almost every kind of business Developme Read →
AI Digital Public Services and Conversational AI as Way to Reach Them Digital Public Services The huge wave of digitization created a paradigm shift for not only for the companies and pr Read →
AI Cbot was at The European Digital Banking Summit Cbot discussed the essentials of an outstanding banking virtual assistant at The European Digital Banking Summit in Read →
AI The Partnerships of Banks & Fintechs were on the stage at the Efma Bank + Fintech Conference Cbot spoke at the Efma Bank+Fintech Conference about its partnership with ING Bank Turkey in Barcelona. The event wa Read →
AI Google launches “Google RCS” to leverage the Android SMS experience It has been long a time that mobile phone users do not use SMS as frequently as they used to as they adapted convers Read →
AI Ok Google! Annemi ara!* When Google Assistant has been launched in 2016, it became obvious that the relationship between human & technol Read →