AI

Top Customer Experience Trends In 2023

  Forbes recently announced the top customer experience trends in 2023, based on the survey conducted in the US
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AI

CBOT was @ The 31st Human Focused Management Congress!

CBOT Participated at The 31st Human Focused Management Congress, organized by PERYÖN The 31st Congress organized by
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AI

Gartner, for the third time, featured CBOT among the leading enterprise conversational AI platforms globally 

CBOT was featured as one of the leading global enterprise conversational AI platforms in Gartner’s report, “
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AI

CBOT was @ Young Owners Forum with leading young leaders of the business

  CBOT participated at Young Owners Forum, which was held under the auspices of the Young Owners Club, bringing
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AI

How Do ChatGPT and LLMs Transform Customer Engagement in Retail?

  The retail sector is poised for a transformative shift through the adoption of AI technologies. Recently, Cha
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AI

TiTi is a finalist at the UK based global program – “The CogX Awards”

TiTi, Türk Telekom’s cutting-edge AI-powered virtual assistant developed on the CBOT Platform, was announced
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WhatsApp Business Messaging
AI

WhatsApp Business Messaging: A high-converting marketing channel for your business

WhatsApp Business is widely known for its seamless customer service functionality, facilitated by chatbots that prov
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chatbot marketing
AI

Chatbot marketing: How can chatbots leverage your marketing?

Chatbots are widely known for their customer support functionality as tools to be put on the websites to answer basi
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AI

Enhancing efficiency in insurance sector by RPA-integrated insurance chatbots

There is no doubt that the insurance industry involves a significant amount of repetitive tasks and processes. This
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The Differences between GPT 3.5 and GPT-4
AI

The Differences Between GPT-3.5 and GPT-4

In March 2023, OpenAI released GPT-4, the successor to GPT-3.5, on Pi Day (14.03.2023). According to OpenAI, GPT-4 r
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WhatsApp Business Platform Pricing
AI

WhatsApp Business Platform Pricing Update : June 2023

With 2 billion monthly active users and 100 million messages exchanged each day, WhatsApp has become a popular globa
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CBOT GPT
AI

CBOT GPT : GPT for Enterprise Use

ChatGPT, introduced by OpenAI, has generated significant interest among enterprises and prompted companies to explor
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An Overview of ChatGPT
AI

ChatGPT: A General Overview – The Technology, Potential and Limitations

Recent advancements in natural language processing (NLP) and artificial intelligence paved the way to revolutionary
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Conversational experience with video call
AI

Why is it important to provide an end-to-end conversational experience to your customers?

Regardless of the sector, companies that are in intense interaction with their customers are now choosing to serve t
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AI

CBOT unveils integration with ChatGPT

Since Open AI launched ChatGPT in November 2022, it has been a trending topic with 1 million users in less than a we
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AI

CBOT 2022 Recap

Global partnerships, large scale projects and  international recognition… The pandemic is no longer the focus of
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AI

CBOT is, Once More, Among the Top 50 Most Innovative Companies

CBOT has been featured as #34 in the “Top 50 Most Innovative Companies in Turkey” 2022 list, announced by Fast C
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AI

CBOT was on the stage at the Digital Transformation Summit!

CBOT’s CMO, Çiler Ay, talked about how CBOT plays a critical role in the digital transformation of institutio
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AI

Gartner, once more, featured CBOT among the leading conversational AI platform providers globally 

In 2022, CBOT was featured as one of the leading global conversational AI platform providers in Gartner’s report,
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AI

How do AI-based Virtual Assistants Augment Customer Agents?

  AI-based virtual assistants create a significant efficiency impact in customer service by answering up to 80%
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