Client Story: Remed Assistance – Remy
CBOT & Remed Assistance co-created a successful virtual assistant
Remy, built on CBOT Platform, instantly performs basic actions regarding PCR test for Remed Assistance’s customers
Remed Assistance customers can request a PCR test appointment, learn an already set appointment date and the results of their tests by just chatting Remy, Remed Assistance’s PCR test virtual assistant.
Remy is accessible on Remed Assistance’s web page and WhatsApp account and makes this process very easy and fast. It is available in English and Russian currently.
The story will include:
- • Why a conversational experience?
- • Why CBOT?
- • What are the capabilities of Remy? Where is it available?