KEDS Energy’s virtual assistant, built on CBOT Platform and CBOT’s NLP (Natural Language Processing) technology, enables users to reach the information and realize transactions instantly.

KEDS’ customers access both public and personal information instantly. The Assistant answers to their questions regarding their debt, the deadline for the invoice payment, planned electricity outage and more topics by just chatting.

It provides an enhanced experience while increasing the operational efficiency.

The story will include:

• • The story behind? Why CBOT?
• • What are the capabilities of the Assistant?
• • Why is it inspiring?

Ziraatbank’s virtual assistant “Ziraat Assistant” – Success Story