İstanbul Metropolitan Municipality’s Virtual Assistant, built on CBOT Platform and CBOT’s NLP (Natural Language Processing) technology, allows citizens to receive instant answers to their questions and requests.

Istanbul residents can find instant answers to their questions about municipal services through the virtual assistant available within the city application called “İstanbul Senin” (Istanbul is Yours).

The story will include:

• • The story behind? Why CBOT?
• • What are the capabilities of the virtual assistant?
• • Why is it inspiring?

Ministry of National Education Virtual Assistant – Success Story