Eureko Sigorta’s virtual assistant built on CBOT Platform and CBOT’s NLP (Natural Language Processing) technology, enables users to reach the information instantly.

Eureko Sigorta’s customers receive instant answers to their questions regarding contracted institutions and tracking damage documents by chatting with the virtual assistant on WhatsApp.

The virtual assistant ensures that these two topics that the customers ask frequently are answered efficiently through automation.

The story will include:

• • The story behind? Why CBOT?
• • What are the capabilities of the virtual assistant?
• • Why is it inspiring?

HDI Sigorta (Insurance)’s virtual assistant HADİ – Success Story