AI

Gartner, once more, featured CBOT among the leading conversational AI platform providers globally 

In 2022, CBOT was featured as one of the leading global conversational AI platform providers in Gartner’s report,
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AI

How do AI-based Virtual Assistants Augment Customer Agents?

  AI-based virtual assistants create a significant efficiency impact in customer service by answering up to 80%
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